Changes between Version 3 and Version 4 of TracTickets


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Timestamp:
Sep 20, 2017, 9:08:46 AM (2 months ago)
Author:
trac
Comment:

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  • TracTickets

    v3 v4  
    3434 - Versions of Trac prior to 0.9 did not have the ''type'' field, but instead provided a ''severity'' field and different default values for the ''priority'' field. This change was done to simplify the ticket model by removing the somewhat blurry distinction between ''priority'' and ''severity''. However, the old model is still available if you prefer it: just add/modify the default values of the ''priority'' and ''severity'', and optionally hide the ''type'' field by removing all the possible values through [wiki:TracAdmin trac-admin].
    3535
    36  - The [trac:TicketTypes type], [trac:TicketComponent component], version, priority and severity fields can be managed with [wiki:TracAdmin trac-admin] or with the [trac:WebAdmin WebAdmin] plugin.
     36 - The [trac:TicketTypes type], [trac:TicketComponent component], version, priority and severity fields can be managed with [wiki:TracAdmin trac-admin] or through the !WebAdmin.
    3737
    3838 - Description of the builtin ''priority'' values is available at [trac:TicketTypes#Whyistheseverityfieldgone TicketTypes]
     
    6767 * `default_owner`: Name of the default owner. If set to the text `< default >` (the default value), the component owner is used.
    6868
    69 If any of these options are omitted, the default value will either be the first in the list, or an empty value, depending on whether the field in question is required to be set. Some of these can be chosen through the [trac:WebAdmin WebAdmin] plugin in the "Ticket System" section, others can be set in the [[wiki:TracIni#ticket-section|"[ticket]"]] section in `trac.ini`.
     69If any of these options are omitted, the default value will either be the first in the list, or an empty value, depending on whether the field in question is required to be set. Some of these can be chosen through the !WebAdmin in the "Ticket System" section, others can be set in the [[wiki:TracIni#ticket-section|"[ticket]"]] section in `trac.ini`.
    7070
    7171== Hiding Fields and Adding Custom Fields
     
    121121Example: `[/newticket?summary=Compile%20Error&version=1.0&component=gui]`
    122122
     123== Deleting Tickets
     124
     125Ticket delete and ticket change delete functions are enabled through an optional component. To enable the functionality edit the [TracIni#components-section "[components]"] section of TracIni:
     126{{{#!ini
     127[components]
     128tracopt.ticket.deleter.* = enabled
     129}}}
     130
     131The //Delete// buttons appears next to the //Reply// buttons in the ticket description and ticket change areas. `TICKET_ADMIN` permission is required for deleting tickets and ticket changes.
     132
    123133----
    124 See also: TracGuide, TracWiki, TracTicketsCustomFields, TracNotification, TracReports, TracQuery
     134See also: TracTicketsCustomFields, TracNotification, TracReports, TracQuery